If you want your word-of-mouth campaign to last beyond the initial buzz, you need to find ways to stay in touch with your fans, writes Andy Sernovitz. Creating e-mail newsletters and online communities are good ideas to start with, Sernovitz writes — or if you’re feeling ambitious, try hosting a live meet-up. “Big or small, live events are still the best way to bring everyone together and re-energize your fan base,” Sernovitz adds.
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